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Metrocrest Services

Community says goodbye to leader

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Community members, leaders and volunteers from Carrollton, Addison, Farmers Branch, Coppell and Dallas came together to show their appreciation of outgoing CEO of Metrocrest Services Tracy Eubanks during his retirement party Feb. 3.

Eubanks has been CEO of Metrocrest Services since 2013, not only seeing the agency and community through the Covid-19 pandemic, but fund-raising and leading the team that built the organization's new building just north of Belt Line Road on Josey Lane.

The community celebrated Eubanks with proclamations from the offices of Texas Representatives Cassandra Garcia Hernandez and Rafael Anchía, Dallas County Commissioner Andy Sommerman, Denton County Commissioner Kevin Falconer, Mayors Steve Babick of Carrollton, Bruce Arfston of Addison and West Mays of Carrollton and Dallas City Councilmember Cara Mendelsohn, whose district covers Far North Dallas.

“We all know the impact he’s made and will continue to have in retirement because his legacy will live on for generations,” Arfston said.

Sommerman, like the other government leaders, did not read the proclamation from the Dallas County Commissioners, but provided a few facetious fun facts about Eubanks that had the audience laughing. He ended with, “Tracy can pick oranges from an apple tree and make the best darn lemonade you ever had. When I grow up, I want to be Tracy Eubanks.”

Metrocrest CEO Gabe Madison expressed her gratitude and appreciation for Eubanks as she emceed the event. They had become acquainted and friends when she worked at Thomson Reuters and then moved to Bonton Farms in South Dallas. She said Eubanks reached out to her to be a listening ear as her time with Bonton Farms ended.

“I was grateful the connection continued to grow. You never know how things are going to circle around,” she said. “Thank you so much, Tracy. Thank you for listening, for the opportunity and for this amazing transition.”

Madison announced the Tracy Eubanks Legacy Fund will continue to carry Eubanks’ vision forward by helping fund My Path, a new initiative announced by Metrocrest Services in November.

In addition, the volunteer center at Metrocrest Services, where Eubanks’ retirement party took place, was dedicated as the Eubanks Family Volunteer Center, which Madison said honors the work and sacrifice of Eubanks’ family during his 13-year tenure with Metrocrest Services.

Before talking the helm at Metrocrest Services, Eubanks served as executive vice president of Mapsco Inc. for 16 years and president of the Metrocrest Chamber of Commerce from 2011-2013.

“I don’t know if you know this, but paper maps are not a thing anymore,” Eubanks joked as he thanked everyone for attending the party, though later Carrollton Steve Babick presented Eubanks with a Dallas map book from Mapsco as well as the key to the City of Carrollton.

“This house that Tracy built is a testament. It’s a legacy, living testament now for the next 50 years …,” Babick said. “It’s right here front and center in Carrollton. It’s the heart of Carrollton, to show that just like this is the shape of a house … This house right here is the center of Carrollton to serve all those in need.”

Babick also brought a bouquet of flowers for Eubanks’ wife, Malena Eubanks.

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